Terms and conditions of using the website of PlusTerveys Group

By accessing this website, you agree to comply with these terms and conditions. If you do not accept these terms and conditions, do not access this website. These terms and conditions are applied to the websites of PlusTerveys Group and the companies in the Group (hereinafter referred to as ‘PlusTerveys’). The websites of PlusTerveys may contain service-specific conditions that take precedence over there general terms and conditions.

Use of the site

The primary service provider of the website is PlusTerveys Oy, business ID 0224239-6, Malmin asematie 6, FI-00700 Helsinki, Finland.

PlusTerveys only gives the permission to view and download any materials on this website for personal and non-commercial purposes, provided that the user preserve the copyright information and other ownership information of the original materials in any copies of the materials. The materials on this site may not in any way be edited or copied or publicly displayed, presented or shared or otherwise used for public or commercial purposes without written advance permission from PlusTerveys. Using the materials on this site for any purpose on other websites or in a computer environment connected to the Internet is forbidden.

PlusTerveys holds any rights to the materials on this site, including copyright. The commercial name and logo of PlusTerveys are protected identifiers and trademarks of PlusTerveys Group. The logo of PlusTerveys may not be used on the site without permission from PlusTerveys.

The use of press releases, terms of agreement, price lists and other public documents for public communication is allowed, provided that the source of the information is mentioned when using the materials.

PlusTerveys has the right to change the terms and conditions, appearance, content, availability and services of the site or other features of the site or discontinue the service at any time without advance notice and for any reason. PlusTerveys has the right to discontinue the provision of the service for the duration of maintenance and updating measures.


PlusTerveys shall not be liable for any direct or indirect damage caused by the use or prevented use of this site or the electronic services or any related damage. PlusTerveys will not guarantee that the website will function without interruptions or errors. Any electronic information published on the PlusTerveys website has only been produced for the purposes of communicating information without obligation, unless separately and expressly agreed.

PlusTerveys shall not be liable for any materials produced or published by third parties potentially linked by the PlusTerveys website.

The user shall be liable for the accuracy and delivery of any information provided by the user through the site. The user assures and is responsible for ensuring that they will not send any illegal or inappropriate materials to this site. The user must take all the reasonable precautions to ensure that the sent materials do not contain viruses or are not harmful in any other way.

Online booking system

The online booking system provided by the company on its website is only designed for booking appointments directly between the customer and the company. Transferring, distributing or similar forwarding of any information provided on the company’s online booking site for the aforementioned purpose by third parties is forbidden. For example, communicating information on available appointments is forbidden. Computerised or automated searching of services provided in the online booking system is also forbidden.

Personal data

PlusTerveys processes personal data in accorance with the General Data Protection Regulation of the EU as well as the Finnish Insurance Companies Act and ensures the realisation of privacy protection and insurance secret in the processing of personal data. User data collected in services requiring sign-up are part of the company’s customer data file and only used for the purpose specified in the data file. Data is obtained from the data subject or their representatives, from public data files maintained by the authorities and from credit information register and credit report registers. When required by the service event, PlusTerveys saves messages to verify their content. Insurance secret limits the disclosure of data possessed by PlusTerveys to outsiders unless with consent from the person whom the data concerns or where required by legislation. The privacy policy referred to in the General Data Protection Regulation of the EU is available at PlusTerveys.

PlusTerveys may collect, process and analyse data on the use of its site, traffic, events and other statistical data related to the site. The company may also obtain such data from reliable third parties. Such data cannot be restored to identify individuals.


The confidentiality of e-mail messages sent in an open communications network cannot be guaranteed. The users must avoid sending personal data or other confidential messages to the company via e-mail. The company shall not be obligated to execute commissions or service requests delivered via open e-mail. By the user’s request, PlusTerveys shall have the right to deliver information via e-mail to an e-mail address specified by the user. PlusTerveys shall not be liable for any direct or indirect damage caused by messages sent in an open communications network.

Applicable legislation

Finnish law shall be applied to these terms and conditions and any disputes arising from the website of PlusTerveys or any content thereof. Any disputes shall be settled at the Helsinki District Court.

Use of cookies

The PlusTerveys website uses cookies. Cookies are pieces of data describing the use of an online service and stored on the user’s computer. We use cookies to develop our website and ensure that they meet the needs of the site’s users. Cookies enable the online service to remember the content accessed by the customer and offer relevant additional information.

Cookies can be used to save following types of information, among other things: the user’s IP address, time of accessing the site, pages accessed, used browser type (e.g. Internet Explorer, Firefox), the website from which the user accessed the site and the server used to access the site.

Users of the site cannot be identified on the basis of cookies and no personal data will be stored. Cookies do not affect information security or spread viruses or malware.

Cookie data on the accessed page may be used to target marketing. The information may be used to display advertisement on marketing sites that is relevant and important to the user. All advertising is not based on cookies; marketing sites display advertisement with or without cookies.

If you do not want cookies to be stored on your computer, you can block them. You can find the blocking options in your browser settings, for example in the Privacy section. You can also unblock cookies at any time. The online booking system requires the use of cookies. You can block cookies used for analytics and marketing by clicking on the link on the Cookie policy page.